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Refund Policy for Editnator YouTube Thumbnail Services

Welcome to Editnator, where we take pride in offering top-notch YouTube Thumbnail services. Our commitment is to ensure your complete satisfaction with our designs. Please take a moment to familiarize yourself with our refund policy.

Refund Eligibility:

  1. Design Disapproval:
    • If you are unsatisfied with the design, even after utilizing our unlimited revision option, you are eligible for a refund.
    • To initiate a refund, you must express your dissatisfaction within a reasonable timeframe, typically before your order has been officially accepted.
  2. Pre-Acceptance Refund:
    • If, for any reason, you decide to cancel your order before it has been officially accepted, you are eligible for a refund.
    • This refund option is available to provide flexibility and accommodate changes in your requirements.

How to Request a Refund:

  1. Contact Customer Support:
    • To request a refund, please email our customer support team at hey@editnator.com.
    • Include your order number and provide details on why you are seeking a refund.
  2. Specify Design Concerns:
    • If your refund request is based on design disapproval, please specify the aspects of the design that you find unsatisfactory.

Refund Process:

  1. Review and Approval:
    • Our customer support team will review your refund request and assess its eligibility based on the provided information.
  2. Confirmation:
    • Upon approval, you will receive a confirmation email indicating the approved refund amount and the expected timeline for processing.
  3. Refund Method:
    • Refunds will be processed using the original payment method unless otherwise specified.

Important Notes:

  1. Unlimited Revisions:
    • We offer unlimited revisions to ensure your complete satisfaction. Before requesting a refund, we encourage you to communicate your preferences for potential revisions.
  2. Pre-Acceptance Refunds:
    • Refunds requested before the official acceptance of your order will be processed promptly.
  3. Refund Deadline:
    • Refund requests for design disapproval should be made within a reasonable timeframe, typically before order acceptance.
  4. Contact Information:
    • For any inquiries or assistance, please contact our customer support at hey@editnator.com.

We appreciate your trust in Editnator for your YouTube Thumbnail needs. Our team is dedicated to delivering designs that exceed your expectations. If you have any questions or concerns regarding our refund policy, please don’t hesitate to reach out to our customer support team.

Thank you for choosing Editnator!